Refund and Returns Policy

Return Policy

At The Nature Salt, your satisfaction is our top priority. We stand behind the quality of our products and are committed to ensuring your experience is nothing short of excellent.

Returns & Exchanges

If you are not entirely satisfied with your purchase, we’re here to help.

• Eligibility: You may request a return or exchange within 7 days of receiving your order.

• Condition: To be eligible, the item must be unused, unopened, and in its original packaging.

• Non-returnable items: Due to the nature of our products, we cannot accept returns on:

  • Opened or used items

  • Perishable goods

Return Process

• Contact Us: Email us at [info@thenaturesalt.com] with your order number and reason for return.

• Approval: Once approved, we will provide you with return instructions.

• Shipping: You will be responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

• After receiving and inspecting the returned item, we will notify you of the refund status.

• If approved, a refund will be processed to your original payment method within 7-10 business days.

Damaged or Incorrect Items

If your item arrives damaged or you received the wrong product, please contact us within 48 hours of delivery with photos. We will arrange for a replacement or refund at no extra cost.

For any questions, feel free to reach out to our support team at [info@thenaturesalt.com].

Thank you for choosing The Nature Salt – nature’s purest touch, delivered to you.